Order Inquiry and Support
We are here to assist you with your journey toward natural well-being. Whether you have a question about a specific botanical extract, need help with the inquiry process, or want to visit us in Bandung, our team is ready to provide the information you need.
How to Place an Inquiry
As an informational storefront, we prioritize direct communication to ensure that every order is handled with personal care and that all your questions are answered before a purchase is finalized.
Select Your Items
Browse our online catalog and note the specific natural extracts and quantities you are interested in.
Submit Request
Use the form provided below to send your list. Include your location for accurate logistics calculation.
Receive Quote
Our team will check current stock levels and get back to you with a comprehensive quote, including shipping costs.
Inquiry Form
* This is an inquiry form for informational purposes only. No payment is processed through this website. Our team will contact you to finalize logistics and availability.
Customer Support Hours
Our dedicated team is available to respond to your inquiries from Monday to Friday, between 9:00 AM and 5:00 PM Western Indonesia Time (WIB).
Wholesale and Bulk Requests
Vitamina Alami caters to wellness practitioners and health shops looking for bulk quantities. If you are interested in wholesale pricing, please indicate this in your inquiry for competitive rates.
Inquire About WholesaleShipping and Delivery
We ship across Indonesia from our hub in Bandung. Once payment is confirmed, your order is packed to protect the integrity of the natural contents.
Visit Our Bandung Office
Located at Jl. Braga No. 45, our office is situated in the historic heart of Bandung. While we primarily operate as an online catalog, we welcome local inquiries and are happy to discuss our product range in person.
Address
Jl. Braga No. 45, Braga,Sumurbandung, Bandung,
Jawa Barat, 40111, Indonesia
Stay Connected
For the latest updates on new product arrivals, wellness tips, and community events in Bandung, follow our digital channels. We regularly share insights into the world of botanical extracts and nutritional science.
